Rally Congress Privacy Policy

Washington Monument
Updated: May 5, 2010

Thanks for visiting Rally Congress! We are committed to protecting your privacy and to implementing data management best practices, including a privacy statement that explains the data collection and use practices of the RallyCongress.com site. By accessing RallyCongress.com, you are consenting to the information collection and use practices described in this privacy statement.

Other web sites with links from RallyCongress.com have their own privacy statements which can be viewed by clicking on their links.

The Data We Collect and How We Use It

Rally Congress is a business unit of Rally Communications, LLC. Rally Congress collects information from Site visitors for the following purposes:

To deliver emails and letters to Congress, the White House, and state Governors and legislatures. As part of the delivery of your emails and/or letters to Capitol Hill offices and other government officials, we provide your elected officials with the personal data collected on this site. That is, of course, the purpose of Rally Congress! Your name, address, e-mail address, in some cases telephone number, as well as any other information that you include in your letters and send through Rally Congress will be read by your elected officials and their staff. Your data is further subject to specific state and Congressional rules-- almost all members of Congress have their own privacy policies and policies governing the use of constituent data.

To send you a confirmation email. Each time you send messages to elected officials, the system will send you a one-time confirmation email with the text of the letters you submitted.

To process your transactions. Name, address, e-mail, and purchase detail may be collected and stored as part of the transaction history. Importantly, we never store credit card numbers online. All credit card information is sent directly to our processors via Secure Sockets Layer (SSL) encryption. Rally Congress may need to share some of this information (address, payment) with delivery services, credit card clearing houses and other similarly situated third parties that are required to accomplish the transaction.

To share with petition organizers. In many cases, your name, address, email, and other information is made available to the organization or individual that organized the petition you are signing. You can locate the name and, where available, the contact information for the petition organizer on the bottom of each petition. These third parties may, in turn, have their own privacy and data use policies.

To provide future service and support. Information collected for this purpose is both contact information and information related to products and service/support requested. This information is also used to provide service, product update, and similar notices.

To deliver content. Information may be collected to help create Web site content and navigation that is most relevant and user friendly. This includes information collected as a result of site navigation as well as information provided in forms. This information is used to help improve the Site, analyze trends, and administer the Site.

To manage and improve email deliverability.

From referral/"tell a friend" function. If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Rally Congress will automatically send the friend a one-time email inviting them to visit the site. Rally Congress stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. We also use the data to make sure that a friend never receives more than one email a day from the "tell-a-friend" page. The friend may contact Rally Congress at info@rallycongress.com to be permanently removed from the referral program across all Rally Congress petitions.

As a result of legal requirements. Rally Congress may be required to provide personally identifiable information to comply with legally mandated reporting, disclosure or other legal process requirements.

In support of these uses, Rally Congress may use personal information to provide you with more effective customer service, to improve the Site and any related Rally Congress products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests. In order to offer you a more consistent experience in your interactions with Rally Congress, information collected by RallyCongress.com may be combined with information collected by other Rally Congress services.

We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications.

Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to Rally Congress in the context of other, separately operated, Rally Communications, LLC products or services.

Use of Cookies

The Rally Congress system uses temporary cookies help combat potential abuse, such as multiple submissions to Congress from a single petition. For some clients, we also use temporary cookies to determine conversion rates on petitions and new member sign-up pages.

For clients using the enterprise Rally Congress membership system, we also use cookies to maintain user log-in and preferences settings, so when users revisit the site they will not have to reset certain options. The preferences are stored in the cookie on the user's computer, and no demographic information is stored in these preferences cookies and they are only accessible by your browser or operating system, and by Rally Congress servers.

If for some reason you would rather not take advantage of the benefits made possible with cookies, such as persistent login, most browsers allow you to reject cookies or to choose which cookies to accept.

Use of IP Addresses

In order to fight spam and abuse, our system collects the IP address used when visiting or submitting data to the Rally Congress system. If we experience terms of service violations on the site, we may use the collected IP address to conduct an investigation, which may include notifying the network identitifed by the IP address as the source of the abusive activity. In some cases we may block all activity from an abusive IP address.

Changes to this Statement

We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. We take privacy and data management seriously for both our customers and our customers' data, and we appreciate your interest in the Privacy Statement governing this Site.

For more information or other questions, please email info@rallycongress.com or call Rally Congress Customer Service on Monday through Friday, between the hours of 9 a.m. and 5 p.m. Eastern at 1-877-445-7415.

Contact Information

Rally Congress welcomes your comments regarding this privacy statement. Please contact us by email anytime!